Frequently Asked Questions

1. How much does personal training typically cost?

Personal training can run anywhere from $65 to $100/per hour. At Sterling Carson Fitness, we understand that hiring a trainer can be costly. One of our main goals is to make personal training affordable to everyone, so we encourage you to email us at so we can inquire about your goals and find a plan that best fits you without breaking the bank.

2. After I purchase a package, how long do I have to wait until I get my fully customized workout/meal plan?

After your initial, FREE consultation you will receive your program within 24 hours. 

3. What is included in the FREE consultation?

Nine times out of 10, there are no workouts done in the consultation. Sometimes a gym will count the consultation as a session, wasting the client's first hour. We don't count the consultation as a session. We spend this time taking measurements and getting to know you and your goals. This information is used to help us create a well-balanced workout program customized to your lifestyle. We don't count sessions until we actually start working out.

4. What is the refund policy?

You have 24 hours after a package has been purchase to cancel and get a full refund. Anything past those initial 24 hours, we see it as a commitment and part of our job as your trainer is to not let you quit. Our full refund policy can be found in our contract.

5. Do I have to take Before pictures?

YES, YES, YES!!! We can not tell you how important Before and After pictures are. Years down the road when you’re still making gains you will need a moment to humble yourself so that you stay grounded. You can always look back on your Before pictures to remember where you started and to be proud of the achievements you’ve made.

6. I just had a baby. When can I start training and is it okay if I'm nursing?

Generally, it is okay to start exercising 6-8 weeks after you've had a baby, but as is the case with all exercise programs, you'll want to get medical clearance from your doctor before starting. As for nursing, it is totally okay to exercise. Just be sure to let us know, so that we can adjust your meal plan to ensure you are getting the extra calories needed to maintain your supply. You'll want to be sure to increase your water intake too.

7. Can I train if I have diabetes (Type 1 or Type 2)?

Typically, Type 2 Diabetes can recede once you control your diet and lose the extra weight your body is carrying. If you have Type 1 Diabetes, exercise may actually make it easier to manage your sugar. As with all exercise programs though, you'll want to get medical clearance from your doctor before starting any program.

Online Training

1. Does online training really work?

Accountability is the hardest obstacle in any training situation. With open email support, weekly check-ins & our knowledge when it comes to fitness, we will get you where you want to be and show you, your full potential.

2. What format does online training come in and how does it work?

If you've purchased our Basic Online Training package, you'll receive the work plan within the first 24 hours. Upon purchasing an Above Average Online Training package, we will make contact with you within the first 24 hours of your purchase to set up your first video chat & assessment.  During this, we will discuss what our expectations are, your goals, the next steps & our promise to you. Shortly after your first video chat, you will receive your personalized workout & meal plan via email. All of our recipes & workout moves can be found in our "Members Only" page. If you have any additional questions about what to eat or how to best complete your workout, email us!

3. Can my online training program be done at home?

Currently, our Online Training programs require a gym membership. 

4. How do I get my body fat percentage checked?

We require a body fat percentage at the start of each program. To do this, you can either purchase your own hand-held body fat device (keep in mind, this might not always be the most accurate) or you can go to your local gym and ask them to measure your body fat.